Member Focus

Member Focus

Member Focus

Member Focus

Member Focus invites ASCA members to express their views on key ASC issues. Share your perspective with your colleagues and get to know your peers in the ASC community.

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Answer one or both of the following questions:

Questions? Write LaToya Millet.

 

 

Sue Valind

Sue Valind

Title: GI manager
Name of ASC: Menomonee Falls Ambulatory Surgery Center
City: Menomonee Falls
State: WI
How long has your facility been an ASCA member? 5 or more years

 

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How do you handle postop instructions with your patients?Do you do it pre-operatively/with a family member/send home written discharge instructions?
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Preop: We do postop instructions in the preop area with both patient and driver. We inform them that the findings and associated instructions will be filled in after the procedure is completed.

Postop: We walk into the postop room and document all information the MD shares with patient/driver. We document these on the discharge instructions and review all information with the family/driver. A carbon-copy is sent home with the patient.

Follow up call at 24 hours postop: We follow up with the patient if they have any questions.

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What hiring methods do you use to fill open positions at your ASC?
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Right now, we:

  1. Question current staff if they have any referrals
  2. Put ad in the local online jobs listing
  3. Review applicants
  4. Narrow candidates to four or five
  5. Conduct phone interviews, narrow candidates to approximately three
  6. Perform face-to-face interviews
  7. Ask top two candidates to come in for a half day to shadow and see what we are all about and observe them
  8. Based on staff feedback and my assessment, I do a job offer.

 

 

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