Member Focus

Title: Clinical Director
Facility Name: Tower Clock Surgery Center
City: Green Bay
State: Wisconsin
Length of time your facility has been an ASCA member: Five or more years

Are there benefits to outsourcing provider credentialing and privileging? What are they?

We have a blended approach to provider credentialing and privileging. We do outsource license, education and insurance verifications, but privileging is handled in house by our administrator.

How do you identify allergies in your patients’ physical medical records?

Our EMR flags allergies, which can be seen on the patient tracker as well as throughout the chart. We do add additional case notes for allergies that would change our “normal order protocol” to the detail line that is seen on the printed schedules. We also have “soft charts” for each patient who gets an arm band put in to apply at check-in and a neon orange allergy alert sticker on the front page to warn the staff. We ask that the nursing staff also make notes when the allergy has been addressed with the surgeon to avoid any questions on the day of surgery. This has worked well for us.