Member Focus

Member Focus

Member Focus

Member Focus

Member Focus invites ASCA members to express their views on key ASC issues. Share your perspective with your colleagues and get to know your peers in the ASC community.

Want to be the next featured member?

Answer one or both of the following questions:

Questions? Write Sahely Mukerji.


Laura Picano-Wilson, RN, CAIP

Laura Picano-Wilson

Title: Facility Administrator
Facility Name: Livonia Outpatient Surgery Center
City: Livonia
State: Michigan
Length of time your facility has been an ASCA member: Five or more years

Q.png

What changes in the OAS CAHPS Survey would make the experience easier and more productive?

A.png

Being able to customize the OAS CAHPS questionnaire to your specific facility would create a relevant and insightful feedback engine for your ASC, while making it shorter in length could lead to a higher response rate from patients.