Goal #1 for my ASC is for our employees in the billing department to obtain the Certified Professional Coder (CPC) certification, as this is the gold standard for medical coding. Individuals who earn the CPC credential have proven expertise in physician/nonphysician provider documentation review, abstract professional provider encounters, coding proficiency with CPT, HCPCS and ICD-10, and compliance and regulatory requirements for physician services. Second to this certification would be for our billing department to undergo a coding and billing audit performed by an independent contractor to ensure compliance with established billing and coding practices.
Goal #2 for my ASC is to become accredited by AAAHC and, hopefully, followed by Medicare Deemed Status accreditation. My ASC consistently performs well on both state and federal surveys, but AAAHC accreditation would certainly raise the bar for our employees, physicians and, most importantly, our patients.
Goal #3 for my ASC is to develop a well-defined succession plan for key positions, i.e., administrator, nurse manager, CFO, etc. I believe preparing people for future roles is important to support continuous business functioning. Succession planning is a long-term, strategic investment that buffers businesses against inevitable future disruptions or sudden job vacancies. The goal of succession planning is to ensure employees can assume new positions with confidence and poise.