Ever since Lakeview Surgery Center in West Des Moines, Iowa, opened its doors more than 20 years ago, quality improvement (QI) studies have played a key role in helping the ASC provide a better experience for its patients and achieve greater success, says Kate Foreman, the center’s quality coordinator. “We took QI studies seriously from the get-go. When you do worthwhile studies, you can identify and implement different interventions that improve your center and elevate your performance.”