REGULATORY REVIEW: Patient Experience Survey Likely Coming for ASCs


Patient Experience Survey Likely Coming for ASCs

What you need to know to be ready

The patient experience is often cited as a primary selling point for going to an ASC for an outpatient procedure. Patients appreciate the convenience of ASCs and the fact that limiting our facilities to outpatient elective procedures better controls the environment and limits patient exposure to potential healthcare-acquired infections, which during a global pandemic is more important than ever. After a multiyear delay, measures in the ASC Quality Reporting (ASCQR) Program that are based on responses to the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers Survey (OAS CAHPS) are once again being proposed for mandatory inclusion. If finalized as proposed, facilities will be required to begin using the survey in 2024, a decade after it was first field tested in ASCs.

To read this article, you have to be a member of ASCA or subscribe to ASC Focus magazine.

Sign in > Join >Subscribe >