COVER: Protect Operational Efficiency in the New Normal

COVER STORY


Protect Operational Efficiency in the New Normal

COVID-19 protocols could affect patient flow, timing

BY ROBERT KURTZ | AUGUST 2020

Many factors contribute to the Buffalo Ambulatory Surgery Center’s success, but few might be more important than ensuring operational efficiency, says Christina Norman, RN, administrator of the center in Cheektowaga, New York.

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