Communicating with patients can be challenging. Traditional methods can be expensive and time consuming and are becoming less effective every day. A patient might answer the phone, might listen to their voicemail, might read a letter sent in the mail, might go to a patient portal, might follow pre/postop instructions, or might call the facility. That is a lot of mights. The mobile phone has changed the way the world shops, socializes and, most importantly, communicates.