Quality Improvement
BY MICHAEL RIVERS, MD | JUNE-JULY 2021
During the last 27 years, as an ophthalmic surgeon, I also was part owner of an ASC in Washington, DC. While I was able to transition successfully, I wish I had had many of the tools and features available today that would have made my life easier and my business more profitable.
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BY RICHARD W. SCHULE | JUNE-JULY 2019
Joseph Juran, a leading expert in the quality industry and author of Juran’s Quality Handbook—The Complete Guide to Performance Excellence, defines “quality management” as all activities of the overall management function that determine the quality policy, objectives and responsibilities and implement them by such means as quality planning, quality control and quality improvement within the quality system.
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