FEATURE: Making the Most of OAS CAHPS Survey Data

FEATURE

A happiness meter.

Making the Most of OAS CAHPS Survey Data

Surgery centers use the feedback to improve patient experience

BY ROBERT KURTZ | JANUARY 2026

KEY LEARNINGS

  • Give patients enough time to receive, complete and return the survey
  • Upload your data in small and multiple batches
  • Reinforce themes from the survey during patient care

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