“From the start, Dialog Health has been singularly focused on helping healthcare organizations connect with their patients through two-way texting, real conversational engagement, and doing it better than anyone in the space,” said Andy Asava, CEO of SpinSci, in the release. “Their platform is trusted by some of the largest health systems in the country, and the results they have delivered speak for themselves. We are honored to welcome this talented team to SpinSci.”

Dialog Health brings a two-way texting and Rich Communication Services platform with reach rates of up to 96%, helping healthcare organizations engage patients through automated workflows and communications that support appointment reminders, confirmations, recall, orders, surveys, billing follow-up and staff engagement. The platform integrates with leading healthcare electronic health records and systems. That capability complements SpinSci’s existing voice AI-powered patient access and notification solutions, giving health systems a unified platform for proactive patient engagement across both voice and text, according to the release.

“We have spent more than a decade proving that the right message, at the right time, drives patient action, improves experiences and protects revenue,” said Sean Roy, CEO of Dialog Health, in the release. “Joining SpinSci allows us to extend that impact across a broader patient journey while continuing to deliver the trusted engagement solutions and exceptional service our clients rely on every day. We are honored to join a team that has built such impressive capabilities in patient access and healthcare AI. Together, we have an incredible opportunity to help healthcare organizations create a more connected experience for patients and staff.”

The acquisition will create a more seamless experience across patient access, engagement and the continuum of care, according to the release.