Jennifer Parrott, RN

Member Focus

Jennifer Parrott, RN

Administrative Director
Knoxville Orthopaedic Surgery Center

Knoxville, Tennessee

Headshot of Jennifer Parrott, Administrative Director at Knoxville Orthopaedic Surgery Center

Do you offer incentives to RNs who work longer days, more than 9-10 hours?

At KOSC, we have found that flexibility in scheduling is one of the most effective tools for both satisfaction and retention. Rather than offering a specific financial incentive solely for nurses who work longer shifts, we have structured our staffing model to provide a variety of scheduling options that help support work-life balance while still meeting operational needs.

We currently offer multiple shift options for our nursing team, including 8-hour, 10-hour and 12-hour shifts, in addition to maintaining a strong PRN pool. This allows us to better monitor staffing needs, manage overtime and create flexibility within the schedule. For those RNs within the OR, we also utilize late rotations within each staffing group to help distribute extended coverage more fairly across the team.

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If a nurse does end up working beyond their regularly scheduled shift by more than a short period of time, we do our best to recognize that commitment and maintain flexibility whenever possible. This may include allowing the nurse to come in later the following day, leave early on another shift, or adjust schedules to help support balance and prevent burnout.

In the ASC environment, flexibility in scheduling is not just an operational strategy — it is also a retention strategy. We recognize that today’s nursing workforce highly values schedule flexibility and work-life balance. By offering multiple scheduling options and maintaining open communication with our team, we are able to better support staff engagement, satisfaction and long-term retention while continuing to provide excellent patient care.